FREQUENTLY ASKED QUESTIONS (FAQ)

When you’re investing, it’s wise to ask a lot of questions. Here are the most frequently asked questions, and the answers too. Need more advice? Contact Us!

How much does it cost?

There are no initial costs for implementing your investment instructions, however there may be brokerage when you first invest, which is passed on at cost. A monthly subscription is made up of an account fee and a portfolio fee. The portfolio fee is a fixed fee based on your investment.

See the Pricing page for details and examples.

Who is the advice partner, Ignition Wealth?

Alliance Family Wealth has partnered with Ignition Wealth to provide this service to pharmacists and their staff.

Ignition Wealth is a leading Australian financial services and technology company. Ignition Wealth provides access to fully automated digital financial advice, investments and education and information to personal investors and SMSF trustees.

Who holds my money?

Your money and investments are held in your name. We help you to open two accounts, a Macquarie Bank Cash Management Account to fund your account and where your dividends are paid, and an OpenMarkets online broking account where your stock market trades take place.

While you may receive advice and recommendations, every decision is yours and you are in control of your investments.

Where will my money be invested?

You may be recommended a model portfolio based on your individual situation and risk profile. These diversified model portfolios contain ASX-listed Exchange Traded Funds (ETFs) only.  These ETFs in turn track indices of investments across Australian share, global share, emerging market share, bond, fixed interest and property markets. All investments are HIN-based and in your name. See the Portfolios.

Who has access to my data?

Your trust in this service is absolutely paramount and we go to great lengths to ensure your information is kept private and secure.

To protect your data, our advice partner employs the same super-strong data encryption measures as the best internet banking providers. Your personal information may be reviewed by Ignition Wealth’s Compliance Team as part of our regulatory compliance, and is described in their Privacy Policy. If you have any questions about this policy, or your data, please contact our Privacy Officer on privacy@ignitionwealth.com.